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Free time experiences with your children on holiday and in your city

vuoto TOP3 per allineamenti

Terms of cancellation

Except where indicated, in each service, the Family Provider accepts the terms and conditions of cancellation and modification by the user of the services purchased are shown below.
Acquiring the services through the Website of Mamma Cult, you agree to the following terms and conditions of cancellation and modification services.

Terms of cancellation

For a confirmed reservation, the User may ask to Mamma Cult its annulment at This email address is being protected from spambots. You need JavaScript enabled to view it. through their user page (specifying the reservation number, the name of the customer's contact person and date) that will treat this request as quickly as possible.
The date of receipt will determine the change of date requested.
The cancellation rules are as follows:

  • If the cancellation is requested more than 5 full days before the booked date: no cancellation fees will be applied.
  • If the cancellation is requested between 5 and 4 full days before the booked date: 50% will be applied for cancellation costs.
  • If the cancellation is required 3 full days before to the performance: 100% cancellation fees will be charged.

Any exception to this rule will be specified for each performance. The performances indicated as "Not modifiable”, "No Refund", "Don’t undoable" can’t be changed, refunded or canceled.

Terms of modification

For a confirmed reservation, the User may ask to Mamma Cult its annulment at This email address is being protected from spambots. You need JavaScript enabled to view it. through their user page (specifying the reservation number, the name of the customer's contact person and date) that will treat this request as quickly as possible.
The date of receipt will determine the change of date requested.
The modification rules are as follows:

  • If a change is required more than 5 full days before the booked date: no charges for correction will be applied.
  • If the cancellation is requested after the 5 full days before the date booked, Mom Cult reserves the right to apply the additional handling charges.
  • Any change of date or the content can’t be guaranteed and will be made under reserve of the availability of Mamma Cult.

Any exception to this rule will be specified for each performance. The performances indicated as "Not modifiable”, "No Refund", "Don’t undoable" can’t be changed, refunded or canceled.

 

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